FAQs

1. First you need to register for a decorget website account, if you already have one, please login first!
2. Browse our categories or use the search bar to find the items you want.
3. Select the product(s) and choose any applicable options (size, color, etc.).
4. Add the items to your shopping cart.
5. When you're ready, click the cart icon and proceed to checkout.
6. Enter your shipping information and payment details to complete the order.

You'll receive an email confirmation with your order details once it's placed.

• Processing Time: Orders are typically processed within 1-3 business days.
• Shipping Time: Depending on your location, shipping can take anywhere from 3-12 business days for domestic orders. 

You will receive a tracking number once your order has been shipped, so you can monitor its progress.

Once an order is placed, we begin processing it immediately. If you need to make changes or cancel your order, please contact us as soon as possible. While we cannot guarantee changes or cancellations once an order has entered processing, we’ll do our best to accommodate your request.

Order number: [Usually in the form of Oder # xxxxxxxxxxx]
After you have successfully placed an order on our website, you will get an order number , with that we can identify the specific items and details of that order.

Tracking number:
Tracking number is a unique code assigned to a package once it is shipped, enabling you to track its location and delivery status throughout transit

Shipment number: [Usually in the form of Shipment # xxxxxxxxxxx]
Shipment number is usually used to check the name and quantity of an item shipped on our website.

Invoice number: [Usually in the form of Invoice # xxxxxxxxxxx]
Invoice number is a unique code assigned to a particular invoice detailing the cost of goods or services provided to you, essentially acting as a bill for that transaction